Our Commitment to Your Privacy
At Sorus, your privacy isn't just a checkbox—it's fundamental to everything we build. We've designed our app with privacy and security at its core because we understand that trust is earned through actions, not words.
We know how important it is to have a safe, reliable space for your medical education journey. That's why Sorus gives you complete control over your data while providing the tools you need to excel in clinical learning.
- 🔒 Your data belongs to you—always
- 🚫 We never sell your personal information
- 🗑️ You can delete everything with one tap
- 🛡️ We use industry-standard security practices
- 📍 Only you can access your data
Quick Overview
| What We Collect | Why | Your Control |
|---|---|---|
| Name, Email, Phone | Account creation & access | Edit or delete anytime |
| Age, College, Batch Year | Personalize your experience | Edit or delete anytime |
| Medical case notes | Core app functionality | Full control—export, edit, delete |
| App performance data | Improve stability & features | Anonymized & aggregated |
🏥 Medical Data Disclaimer
Please read this carefully before using Sorus.
Sorus is designed exclusively for educational purposes—to help medical students practice and master clinical documentation skills.
Sorus is NOT:
- A medical device or clinical decision support tool
- An Electronic Health Record (EHR) or medical records system
- Certified for clinical healthcare use
- Intended for storing real patient medical records
Your Responsibility:
We care deeply about patient privacy, and we trust you do too. When using Sorus:
- DO NOT enter real, identifiable patient information
- DO use fictional names and anonymized details
- DO de-identify any data from real clinical encounters
- DO follow your institution's policies on patient information
Why this matters: Sorus is an educational tool—not a certified medical records system. Protecting patient privacy is a shared responsibility, and we're committed to supporting you in maintaining the highest ethical standards.
Information We Collect
We collect only what's necessary to provide you with a great learning experience.
1. Information You Provide
- Full name
- Email address or phone number
- Age
- College/University
- State/Region
- Batch year
Medical Case Documentation:
This is the heart of Sorus—your clinical learning space. You may enter:
- Patient demographics (we recommend using fictional details)
- Clinical history and examination findings
- Diagnostic workup and investigations
- Treatment plans and management notes
- Encrypted during storage and transmission
- Accessible only to you
- Deletable at any time
Feedback & Support:
When you help us improve: Your feedback message, optional screenshots (max 5 images), and contact info.
2. Information Collected Automatically
- App usage patterns (anonymized)
- Crash and error reports (anonymized)
- Device type and operating system
- App version
- ❌ Your precise location
- ❌ Your contacts
- ❌ Your photos (except feedback screenshots)
- ❌ Any data from other apps
How We Protect Your Data
Your security is our priority. We implement comprehensive security measures following industry best practices to protect your personal information.
- Data encryption during transmission and storage
- Secure user authentication
- Strict access controls ensuring only you can access your data
- Regular security monitoring
- Compliance with platform security guidelines
Sorus works even without an internet connection. Your medical cases remain accessible on your device, and any changes sync securely when you're back online and signed in.
How We Use Your Information
| Purpose | Why |
|---|---|
| Provide the App | Enable account creation and core features |
| Sync your data | Keep your cases accessible across devices |
| Improve the App | Understand usage patterns and fix issues |
| Send updates | Notify you about important changes |
| Respond to feedback | Address your questions and suggestions |
| Ensure security | Protect your account and our services |
- Sell your personal information to anyone
- Share your medical case data with third parties
- Use your data for advertising purposes
- Access your data without a legitimate reason
Data Sharing
We Don't Sell Your Data
Let's be clear: We do not sell, rent, or trade your personal information. Period.
When We May Share Information
- Service Providers: Trusted partners who help us operate the app (authentication, storage, analytics). They are bound by strict agreements.
- Legal Requirements: If required by law or valid legal process. We notify you when legally permitted.
- Business Transfers: In case of merger or acquisition (you'll be notified), your rights will be preserved.
Your Rights & Controls
You're in Control
| Right | How to Exercise |
|---|---|
| Access your data | View in Profile section |
| Correct your data | Edit in Profile section |
| Export your cases | Download as PDF |
| Delete your account | Profile → Delete Account |
| Manage notifications | Device settings |
Account Deletion
We respect your right to be forgotten. When you delete your account:
- ✅ Your profile information (name, email, phone, etc.)
- ✅ All medical case data you created
- ✅ All feedback submissions and images
- ✅ Your authentication credentials and all synced data
Timeline: Complete deletion within 30 days. Only anonymized statistics remain.
For Users in the EEA (GDPR)
You have additional rights including Access, Rectification, Erasure, Restriction, Portability, and Objection. Contact us to exercise these rights.
Third-Party Services
We use Firebase by Google for authentication, storage, and analytics. Firebase maintains strict security standards.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until you delete your account |
| Medical case data | Until you delete it |
| Analytics data | Up to 14 months (anonymized) |
| Crash reports | Up to 90 days (anonymized) |
| Feedback | Until resolved, then 30 days |
Age Requirements
You must be 18 years or older. Users 16-17 may use with parental consent. Under 16? Do not use Sorus.
International Data Transfers
Data may be processed internationally with standard contractual safeguards and security measures in place.
Children's Privacy
Sorus is not intended for children under 16. We do not knowingly collect their data.
Contact Us
We're here to help with any privacy questions or concerns.
Summary
Thank you for choosing Sorus for your medical education journey.
Made with ❤️ for medical students everywhere.
This Privacy Policy is effective as of January 23, 2026.